Loading Profile...
SSL Error on connect
Hello.
I'm trying to evaluate your software but I'm getting the following error:
Here is the screenshot:
OS: Kubuntu Linux 9.10
Server: Jira Standalone v4.0#466 on Linux JVM 1.6
Worklog Assistant: v 1.0.1131
PD. I also use Jira Desktop Client, so the SOAP API is enabled and working.
Thank you.
I'm trying to evaluate your software but I'm getting the following error:
SSL_ERROR_SSL error:140773F2:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert unexpected message
Here is the screenshot:
OS: Kubuntu Linux 9.10
Server: Jira Standalone v4.0#466 on Linux JVM 1.6
Worklog Assistant: v 1.0.1131
PD. I also use Jira Desktop Client, so the SOAP API is enabled and working.
Thank you.
I’m anxious
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has acknowledged this problem.
-
Inappropriate?Got access to a Windows XP Box. It works there. It's a Linux problem :-(
I’m frustrated
-
Inappropriate?Hi Saul,
Thanks for your message. I'm sorry you're having this problem.
Usually you get this message when the port does not match the protocol. Can you send me a screenshot of the working Windows configuration? -
Inappropriate?Hi Sohail, thanks for your reply.
Here it is the windows screenshot. The connection is to the same server as the one with Linux:
I’m confident
-
Inappropriate?Hm, this is strange. What message do you get if you uncheck "Disable SSL authentication"?
I’m confused
1 Comment
Add a comment
This solves the problem
-
Exactly the same message. -
Inappropriate?Ok, some questions:
1) Is this a 32 or 64-bit OS?
2) Could you run "openssl s_client -connect yourserver:8444 -state -debug" at the command line and email me the result at support@worklogassistant.com ?
3) If your server is open, would you mind sending me the address at support@worklogassistant.com ? Then I can try it on my end.
Thanks for your patience.1 Comment Add a comment
This solves the problem
-
1) 32 bit.
2) Shure
3) Sorry, it's behind the firewall. -
Inappropriate?Ok, I think I've narrowed it down. It appears to be related to SSL negotiation. I force SSL V3 so this is still a bit confusing! I wonder if you happen to know the server set up. Specifically are you connecting to a proxy (apache -> tomcat?) or tomcat directly? Not a problem if you don't know, just wondering.
Getting closer...
I’m confident
1 Comment Add a comment
This solves the problem
-
It's a direct connection to Tomcat.
EMPLOYEE
